Water & Wastewater Certification

What is a Certified Operator?

A "certified operator" is an individual who has met the requirements of ch. NR 114, Wis. Adm. Code[PDF exit DNR], and has been issued a certificate by the DNR to operate one or more of the classifications of waterworks or wastewater treatment plants.

Exams

To become a certified operator, you must pass an exam or exams based on which type of certification you desire. For more information, please see below under "Wastewater Operator" or "Waterworks Operator". Written certification exams are held twice a year at six locations (one in each DNR region) and registration is required. Applications become available on the forms page 2 1/2 months prior to the exam date. The application must be postmarked at least 28 days prior to the scheduled exam date. Any exam applications postmarked after the due date will be returned and the applicant will not be able to participate in the exam.

Study guides are a valuable tool to help prepare for the exams.

A score of 75% or higher is a passing score on each exam. Any exam that you pass will be credited to your record. You will receive notice of your exam scores by mail approximately 3-4 weeks after the exam date. The letter sent out after each exam to notify you of the score you received includes a list of missed objectives on the right hand side of the letter. Look up the missed objectives in your study guide for the appropriate subclass to determine what areas of the test you got wrong. Examination papers will not be returned to you.

Applicants who have failed a written exam may apply for re-examination at the next scheduled exam by re-applying and paying exam fees.

Wastewater Operators

Wastewater treatment plants are assigned class codes from 1 to 4, with 4 being the highest class and 1 being the lowest class. This plant class is based on a number of factors, including plant design flow, the number of treatment processes, permit effluent limits, and types of industries contributing wastewater. Subclasses are also assigned to wastewater treatment plants that correspond to the processes used at the plant.

To become a certified wastewater operator for subclasses A through J you must pass an introductory or advanced general written exam and introductory or advanced subclass written exam. To become certified in subclass K and L, no general exam is required.

Subclasses are designated by letters A through L. Each plant must have a designated operator-in-charge certified at the plant class level and in the same subclasses as the processes used at the plant. Wastewater operators have the opportunity to take certification exams for the following general processes:

SubclassNameDescription
 GeneralGeneral
APreliminary and Primary TreatmentPrimary Settling
BTrickling Filter/RBCTrickling filters and rotating biological contactors
CActivated SludgeActivated Sludge
DPonds and Aereated LagoonsStabilization ponds and aerated lagoons
EDisinfectionDisinfection
FAnaerobic DigestionAnaerobic digestion
GMechanical SludgeMechanical sludge dewatering and treatment
HFiltrationFiltration (tertiary)
IPhosphorus RemovalPhosphorus removal
JLaboratoryOn-site laboratory testing
KSpecial KSpecial- generally for treatment plants using chemical or physical treatment, or both
LElectroplating and Metal FinishingElectroplating and metal finishing

Please Note: Subclasses K & L do not require an operator to pass a general exam. Operators at these plants only need to pass a subclass K or L exam to become certified.

You may take the general and subclass exams at either grade level (exam skipping). You will be given credit for having passed the introductory level subclass exams if you pass the advanced level subclass exams. (Example: You wrote the Primary Settling Advanced exam and passed, you will be given credit for having passed the Primary Settling Introductory exam.)

When you have passed a general and subclass exam (or K or L exam) you will become an Operator-In-Training - Grade T.

In order to move above a Grade T you must have earned at least 1 year experience and have filled out a Wastewater Operator Certification Experience Form [PDF] and submitted the completed sheet to your regional coordinator.

The region will determine whether experience credit is approved or denied and you will be notified either way. Experience sheets are available from your regional coordinator at any time of the year.

The requirements for wastewater operator certification for each grade is:

  1. Grade T
    Pass written introductory or advanced general exam and introductory or advanced subclass exam(s).
  2. Grades 1 & 2
    Pass written introductory or advanced general exam and introductory or advanced subclass exam(s) and have one year of subclass specific experience for Grade 1; 2 years of experience for Grade 2.
  3. Grades 3 & 4
    Pass written advanced general exam and advanced subclass exam(s) and have 3 years of experience for Grade 3; 4 years of experience for Grade 4.
  4. Subclass K (Special K) & L (Electroplating and Metal Finishing) will have one exam that covers all grade levels. No general exam is required for these two subclasses.

NOTE: All operators who passed Grade 1 exams before October 1, 1995 will have to pass the introductory or advanced exams to become Grade 2, and operators who have passed Grade 3 exams will have to pass the advanced exams to attain Grade 4, in addition to having the required experience.

Each plant must have a designated operator in charge certified in the appropriate subclasses for the processes used at the plant.

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Waterworks Operator

All publicly owned waterworks are required to have a certified operator and are assigned a Grade of 1. Waterworks subclasses correspond to the processes used and are assigned letters as follows:

SubclassNameDescription
DDistribution containing a distribution system
GGroundwater utilizing a groundwater source
IIron Removalproviding iron removal by oxidation and filtration
LLime Softening providing treatment by lime-soda ash process
SSurface Waterutilizing a surface water source
VVOC providing special treatment such as, but not limited to, air stripping, granular activated carbon or others
ZZeolite Softeningprovides zeolite softening

The requirements for waterworks operator certification for each grade are:

  1. Grade T
    Passing waterworks subclass exam(s).
  2. Grade 1
    One year of satisfactory experience in the operation of a waterworks plant subclass(es), and passing the appropriate subclass exam(s).

    You must have filled out a Waterworks Operator Certification Experience Form [PDF] and submitted the completed sheet to your regional coordinator.

    The region will determine whether experience credit is approved or denied and you will be notified either way. Experience sheets are available from your regional coordinator at any time of the year.

  3. Class S waterworks facilities shall have an operator certified at Grade T or 1 on duty at all times of operation.

Each plant must have a designated operator in charge certified in the appropriate subclasses for the processes used at the plant.

Contact

For more information or questions on the water & wastewater operator certification program, please contact your regional coordinator.

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Last Revised: Wednesday December 30 2009